The legal information
Privacy & cookie policy.
How Knight Marine handles information shared through this website.
Who we are
Knight Marine Ltd is a marine electrical, electronics, maintenance and refit business based at Unit 5, Universal Marina, Sarisbury Green, Southampton, SO31 7ZN. Our company number is 08519426.
You can contact us about privacy at info@knightmarine.co.uk or by calling 02381 112 032.
Information we collect
When you contact us through the website, by email or by telephone, we may collect your name, contact details, preferred contact method, boat details, marina or location, the type of work required and the information you provide about your enquiry. Our hosting provider may also record limited technical information, such as an IP address, browser type and request time, in security and server logs.
How we use your information
- To respond to your enquiry and discuss the work you are considering.
- To prepare estimates, plan work and provide requested services.
- To maintain business, tax and service records where required.
- To protect the website and prevent spam, misuse or security incidents.
We normally process enquiry information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to meet a legal obligation, or because we have a legitimate interest in operating and protecting our business. We do not use website enquiries for unrelated marketing without an appropriate lawful basis.
Who receives your information
We do not sell personal information. Information may be handled by trusted suppliers that provide website hosting, email, IT support or other services needed to operate our business. We may also disclose information where the law requires it or where necessary to establish, exercise or defend legal claims.
How long we keep it
We keep enquiry and customer information only for as long as it is reasonably needed for the purpose it was collected, including providing services, handling follow-up questions and meeting legal, accounting or warranty requirements. Information that is no longer required is deleted or securely disposed of.
Cookies and local storage
The public website does not currently use advertising or analytics cookies. Essential technical storage may be used where needed for security or for restricted staff functions. If analytics or marketing tools are added later, this policy and any consent controls will be updated before those tools are enabled.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct or erase your information; restrict or object to processing; and receive certain information in a portable format. You may also withdraw consent where consent is the basis for processing.
Please contact us first if you have a concern. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.
Security and changes to this policy
We use reasonable technical and organisational measures to protect personal information, although no internet transmission can be guaranteed completely secure. We may update this notice when our website, suppliers or legal obligations change. The date above shows the latest revision.